From: "Sue Mosher" <suemvp@slipstick.com>
References:  <196b01c1434a$31a23740$9be62ecf@tkmsftngxa03> <29dc01c1445e$beaabe40$3bef2ecf@TKMSFTNGXA10>
Subject: Re: riched.dll missing - me too!
Date: Sun, 23 Sep 2001 16:20:26 -0400
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Try this procedure:

1. If you have a copy of Riched20.dll on your computer, locate and rename
this file to Riched20.old, otherwise go to step 2.
2. In Windows Explorer, open the Msi folder on your Office 2000 CD.
3. If you are using Microsoft Windows 95 or Microsoft Windows 98,
double-click Instmsi.exe. If you are using Microsoft Windows NT 4.0 or
Microsoft Windows 2000, double-click Instmsiw.exe.
4. Click OK to the alert advising you the Windows Installer installed
successfully.
5. Run Setup for Office : Setup ran in maintenance mode : running detect and
repair: Completed successfully

--

Sue Mosher, Outlook MVP
Author of
     Teach Yourself Microsoft Outlook 2000 Programming in 24 Hours
     Microsoft Outlook 2000 E-mail and Fax Guide
Outlook and Exchange solutions at http://www.slipstick.com


"Joyce C." <js_cohen@yahoo.com> wrote in message
news:29dc01c1445e$beaabe40$3bef2ecf@TKMSFTNGXA10...
> I was wondering if you had found a solution to this yet.
>
> We are also having trouble using MS Word - get the
> message "insufficient memory." Both apps starting
> misbehaving at the same time. We tried re-installing
> Outlook, but it doesn't help.
>
> >-----Original Message-----
> >MS Outlook from Office 97 running perfectly under Win 98
> >till today. Now it will display all email but when trying
> >to open any new or old email, error message pops out
> >reading a "riched20.dll" is missing.
> >Any info where to get it or how to re-install MS Outlook ?
> >Able to receive open and read email with Outlook Express
> >at majka@powersurfr.com
> >.
> >


